Data & Security Statement

Your farm data security is our top priority

Our Commitment

SmartFarm is committed to protecting your farm data with industry-leading security practices. We understand that your agricultural data is sensitive and valuable, and we treat it with the utmost care.

How We Store Your Data

Your farm data is stored securely using modern cloud infrastructure with the following protections:

  • Encrypted Storage: All data is encrypted at rest using industry-standard encryption algorithms (AES-256)
  • Secure Databases: Data is stored in secure, managed databases with regular backups and redundancy
  • Geographic Redundancy: Data is replicated across multiple secure data centers to ensure availability and protection against data loss
  • Regular Backups: Automated daily backups ensure your data can be recovered in case of any issues

Data Transmission Security

All data transmitted between your device and SmartFarm servers is protected:

  • HTTPS/TLS Encryption: All connections use Transport Layer Security (TLS) 1.2 or higher, ensuring data is encrypted in transit
  • Secure API Endpoints: All API communications are secured and authenticated
  • Certificate Validation: We use valid SSL/TLS certificates to prevent man-in-the-middle attacks
  • Secure Authentication: Login credentials are never transmitted in plain text

Who Has Access to Your Data

Access to your farm data is strictly controlled:

  • You Control Access: Only users you authorize can access your farm data
  • Role-Based Permissions: Different user roles have different levels of access, ensuring team members only see what they need
  • SmartFarm Staff: Our technical staff may access your data only for:
    • Providing technical support (with your explicit permission)
    • Resolving technical issues
    • Complying with legal obligations
  • No Third-Party Access: We do not sell, rent, or share your data with third parties except as required by law or with your explicit consent
  • Audit Logs: All access to your data is logged and monitored for security purposes

Protection Measures

We employ multiple layers of security to protect your data:

  • Firewall Protection: Our servers are protected by advanced firewalls that block unauthorized access
  • Intrusion Detection: We monitor for suspicious activity and potential security threats
  • Regular Security Updates: All systems are kept up-to-date with the latest security patches
  • Secure Authentication: We support strong password requirements and optional two-factor authentication
  • Security Monitoring: 24/7 monitoring of our systems for security incidents
  • Incident Response: We have procedures in place to respond quickly to any security incidents

Data Retention & Deletion

You have control over your data:

  • Data Retention: We retain your data for as long as your account is active and for a reasonable period after account closure for legal and business purposes
  • Account Deletion: You can request account deletion at any time, and we will delete your data in accordance with our data retention policy
  • Data Export: You can export your data at any time in standard formats
  • Backup Retention: Deleted data may remain in backups for up to 90 days before permanent deletion

Compliance & Standards

We follow industry best practices and standards:

  • Data Protection Regulations: We comply with applicable data protection laws and regulations
  • Industry Standards: Our security practices align with industry standards for cloud-based applications
  • Regular Audits: We conduct regular security assessments and audits
  • Privacy by Design: Security and privacy considerations are built into our platform from the ground up

Your Role in Security

You also play an important role in keeping your data secure:

  • Strong Passwords: Use a strong, unique password for your SmartFarm account
  • Account Security: Don't share your login credentials with others
  • Secure Devices: Ensure devices you use to access SmartFarm are secure and up-to-date
  • Logout: Log out when using shared or public devices
  • Report Issues: Report any suspicious activity or security concerns immediately
Questions About Security?

If you have questions about how we protect your data, please contact us at security@smartfarm-app.com or through our contact form.

Last Updated:

This statement may be updated periodically. We will notify users of significant changes.